Monitoring - FR
Le correctif a été déployé par le prestataire.
Le problème ne devrait plus se reproduire.
Nous continuons de monitorer le service.

EN
The fix has been deployed by the service provider.
The issue should no longer occur.
We continue to monitor the service.

IT
La correzione è stata implementata dal fornitore.
Il problema non dovrebbe più ripresentarsi.
Continuiamo a monitorare il servizio.

Oct 12, 2026 - 18:49 CEST
Identified - FR
L'origine du problème a été identifiée.
Un correctif est en cours de préparation par le prestataire.
Nous vous tiendrons informés de l’évolution dès que de nouvelles informations seront disponibles.

EN
The root cause has been identified.
A fix is being prepared by the service provider.
We will keep you informed of any developments as soon as further information becomes available.

IT
L'origine del problema è stata identificata.
Il fornitore sta preparando una correzione.
Vi terremo informati sugli sviluppi non appena saranno disponibili nuove informazioni.

Oct 12, 2026 - 17:05 CEST
Investigating - FR
Nous avons identifié des difficultés sur la plateforme de paiement qui concerne les transactions Oney qui tombent en 5001.
Après analyse, il apparaît que l’incident est externe à notre plateforme.
Nous vous tiendrons informés de l’évolution dès que de nouvelles informations seront disponibles.

EN
We have identified an issue affecting the payment platform, with Oney transactions returning a 5001 error code.
Following our investigation, the incident appears to be external to our platform.
We will keep you informed of any developments as soon as further information becomes available.

IT
Abbiamo riscontrato delle anomalie sulla piattaforma di pagamento che interessano le transazioni Oney, le quali restituiscono un errore 5001.
Dopo le analisi, è emerso che l'incidente è di origine esterna alla nostra piattaforma.
Vi terremo informati sugli sviluppi non appena saranno disponibili nuove informazioni.

Oct 12, 2026 - 16:56 CEST

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Il est possible que certains problèmes affectant un petit pourcentage de marchands ou n'ayant pas encore été détectés ne soient pas indiqués ici.
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Paiements e-commerce Operational
Paiements en magasin Nexo Operational
Paiements en magasin proxypoint Operational
Paiements en magasin Magellan Operational
Backoffice Payplug Operational
Moyens de paiements alternatifs Operational
Reversement / Settlement Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 12, 2026

Unresolved incident: Incident externe / External incident / Incidente esterno.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.