All Systems Operational

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Il est possible que certains problèmes affectant un petit pourcentage de marchands ou n'ayant pas encore été détectés ne soient pas indiqués ici.
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Some issues affecting a small percentage of merchants or not yet detected may not be listed here.
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Uptime over the past 90 days. View historical uptime.
Paiements e-commerce Operational
90 days ago
99.82 % uptime
Today
Paiements en magasin Nexo Operational
90 days ago
99.97 % uptime
Today
Paiements en magasin proxypoint Operational
90 days ago
99.97 % uptime
Today
Paiements en magasin Magellan Operational
90 days ago
99.95 % uptime
Today
Backoffice Payplug Operational
90 days ago
99.76 % uptime
Today
Moyens de paiements alternatifs Operational
90 days ago
99.97 % uptime
Today
Reversement / Settlement Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
API
Fetching
Page de paiement
Fetching
Mar 7, 2026

No incidents reported today.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026
INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions
Postmortem - Read details
Mar 5, 16:10 CET
Resolved - This incident has been resolved.
Mar 2, 15:15 CET
Monitoring - TSR-3011
- Début / Start : 02/03/2026 12h28 CET
- Fin / End : 02/03/2026 13h01 CET
- Catégorie / Category : Production Processing
- Responsabilité / Responsibility : Payplug
- Priorité / Priority : P1

FR
L'incident est maintenant résolu et le service est rétabli.
Nous continuons à surveiller la reprise du service.

EN
Incident is now resolved and service restored.
Service recovery is still under monitoring.

IT
L'incidente è stato risolto e il servizio è stato ripristinato.
Continuiamo a monitorare la ripresa del servizio.
Mar 2, 13:09 CET
Investigating - FR
Nous avons identifié des difficultés sur la plateforme de paiement.
L'incident est en cours d'analyse.

EN
We have identified ongoing difficulties on the payment platform.
An investigation is in progress.

IT
Abbiamo identificato delle difficoltà nell'elaborazione dei pagamenti.
L'incidente è in fase di analisi.
Mar 2, 12:46 CET
Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026
EXTERNE - Dysfonctionnements en cours concernant l'authentification 3-D Secure
Postmortem - Read details
Feb 23, 10:12 CET
Resolved - EXTERNE - Dysfonctionnements en cours concernant l'authentification 3-D Secure (9:00CET - 15:00 CET)


FR
L'incident est maintenant résolu et le service est rétabli.
Nous continuons à surveiller la reprise du service.

EN
Incident is now resolved and service restored.
Service recovery is still under monitoring.

IT
L'incidente è stato risolto e il servizio è stato ripristinato.
Continuiamo a monitorare la ripresa del servizio.
Feb 21, 15:52 CET
Update - L'incident externe est toujours en cours. Nous vous tiendrons informés en cas de changements.

---------------
The incident is still ongoing. We'll keep you updated in case of any changes.
Feb 21, 13:26 CET
Monitoring - Bonjour,
Des perturbations sont en cours depuis 8h00 ce jour concernant l’authentification 3-D Secure.
Cet incident externe à notre plateforme concerne les porteurs de carte Crédit agricole.
Nous vous tiendrons informés lorsque l’incident sera résolu.

--------------
In Italian:

Buongiorno,
Ci sono delle perturbazioni in corso dalle 9:00 di oggi riguardanti l'autenticazione 3-D Secure.
Sono principalmente i titolari delle carte MasterCard ad essere interessati.
Questo incidente, esterno alla nostra piattaforma, riguarda circa il 30 al 50% delle richieste di autenticazione 3-D Secure.
Vi terremo informati non appena l'incidente sarà risolto.


--------------
In English :

Hello,

Disruptions are ongoing since 8:00AM this day regarding 3D-Secure authentication.
This incident is external from our platform.
Crédit Agricole's cardholders are mainly impacted.
We'll keep you updated as soon as the incident is resolved.
Feb 21, 09:39 CET
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