Payplug Status

All Systems Operational

API de Paiement | Payment API Operational

Portail | Portal Operational

Virements | Bank transfer Operational

Demande de paiement | Payment request Operational

Paiement en magasin Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

API

Fetching

Page de paiement

Fetching

Past Incidents

Oct 9, 2024

No incidents reported today.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions

Resolved - This incident has been resolved.
Oct 2, 16:15 CEST

Monitoring - TSR-577
- Début / Start : 02/10/2024 12h26 CEST
- Fin / End : 02/10/2024 13h05 CEST
- Catégorie / Category : Production - Processing
- Responsabilité / Responsibility : A confirmer / To be confirmed
- Priorité / Priority : P1

FR
La plateforme est à nouveau opérationnelle et le trafic n'est plus impacté.
Nous continuons d'investiguer sur la root cause de cet incident.

EN
The platform is operational again and traffic is no longer impacted.
We are continuing to investigate the root cause of this incident.
Oct 2, 13:17 CEST

Update - TSR-577
- Début / Start : 02/10/2024 12h30 CEST
- Fin / End : En cours / Ongoing
- Catégorie / Category : Production - Processing
- Responsabilité / Responsibility : A confirmer / To be confirmed
- Priorité / Priority : P1

FR
L'incident s'est déclaré à 12h30.
Nous travaillons à rétablir le service dès que possible.

EN
The incident occurred at 12:30 pm.
We are working to restore the service as quickly as possible.
Oct 2, 13:07 CEST

Investigating - FR
Nous avons identifié des difficultés sur la plateforme de paiement.
L'incident est en cours d'analyse.

EN
We have identified ongoing difficulties on the payment platform.
An investigation is in progress.
Oct 2, 12:54 CEST

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.

Sep 25, 2024

No incidents reported.