Monitoring - FR
Les transactions Oney sont désormais reversées et une analyse est en cours pour essayer de reverser celles qui ont été bloquées.

EN
Oney transactions are now being reversed and an analysis is underway to try to reverse those that were blocked.

IT
Una parte delle transazioni è stata annullata ed è in corso un'analisi per cercare di annullare quelle che erano state bloccate.

Mar 03, 2025 - 18:01 CET
Update - FR
Certaines transactions Oney restent à un statut en attente ne permettant pas le débit de vos client.es.
Une investigation a été ouverte avec notre partenaire.
Nous reviendrons vers vous d'ici demain

EN
Some Oney transactions remain in a pending status, preventing the debit of your customers.
An investigation has been opened with our partner.
We will get back to you by tomorrow."

IT
Alcune transazioni Oney rimangono in stato di attesa, impedendo l'addebito ai vostri clienti.
È stata aperta un'indagine con il nostro partner.
Vi ricontatteremo entro domani."

Mar 03, 2025 - 08:53 CET
Identified - FR

Nous avons identifié des difficultés sur le processing des paiements Oney
Certaines transactions restent à un statut en attente ne permettant pas le débit de vos client.es.
L'incident est en cours d'analyse.

EN

We have identified issues with the processing of Oney payments.
Some transactions remain in a pending status, preventing the debit of your customers.
The incident is currently under analysis.

IT

Abbiamo identificato problemi nell'elaborazione dei pagamenti Oney.
Alcune transazioni rimangono in uno stato in sospeso, impedendo l'addebito ai tuoi clienti.
L'incidente è attualmente in fase di analisi.

Feb 27, 2025 - 15:22 CET

About This Site

Il est possible que certains problèmes affectant un petit pourcentage de marchands ou n'ayant pas encore été détectés ne soient pas indiqués ici.
Vous avez des difficultés ? Contacter l’assistance

Some issues affecting a small percentage of merchants or not yet detected may not be listed here.
Having trouble ? Contact support

API de Paiement | Payment API ? Operational
Portail | Portal Operational
Virements | Bank transfer Operational
Demande de paiement | Payment request Operational
Paiement en magasin Operational
Environnement de test SANDBOX ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API
Fetching
Page de paiement
Fetching
Past Incidents
Mar 16, 2025

No incidents reported today.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

No incidents reported.

Mar 12, 2025

No incidents reported.

Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025

No incidents reported.

Mar 6, 2025

No incidents reported.

Mar 5, 2025
Postmortem - Read details
Mar 7, 10:19 CET
Resolved - TSR-1418
- Début / Start : 04/03/2025 18h00 CET
- Fin / End : 05/03/2025 16h11 CET
- Catégorie / Category : Production - Processing
- Responsabilité / Responsibility : Payplug
- Priorité / Priority : P3


FR
Cet incident a été résolu.

EN
This incident has been resolved.

IT
L'incidente è stato risolto.

Mar 5, 17:50 CET
Identified - FR
Le problème a été identifié et un correctif est en cours de mise en œuvre.

EN
The issue has been identifed and a fix is being implemented.

IT
Il problema è stato identificato e si sta provvedendo a risolverlo.

Mar 5, 13:38 CET
Investigating - FR

Nous avons identifié des difficultés sur le processing de paiements.
Des liens de paiements envoyés sont fonctionnels pendant les 15 premières minutes. Ensuite, ils tombent en abandon.
Les investigations sont en cours.

EN

We have identified ongoing difficulties on the payment processing.
Payment links are sent and are functional for the first 15 minutes. After that, they are abandoned.
An investigation is in progress.

IT

Abbiamo identificato delle difficoltà nell'elaborazione dei pagamenti.
I link di pagamento vengono inviati e funzionano per i primi 15 minuti. Dopodiché, vengono abbandonati.
L'incidente è in fase di analisi.

Mar 5, 12:54 CET
Mar 4, 2025

No incidents reported.

Mar 3, 2025

Unresolved incident: INCIDENT PROCESSING | Perturbations paiement Oney / Oney payment disruptions / Perturbazioni pagamenti Oney.

Mar 2, 2025

No incidents reported.