All Systems Operational
API de Paiement | Payment API ? Operational
Portail | Portal Operational
Virements | Bank transfer Operational
Demande de paiement | Payment request Operational
Paiement en magasin Operational
Environnement de test SANDBOX ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API
Fetching
Page de paiement
Fetching
Past Incidents
Dec 14, 2024

No incidents reported today.

Dec 13, 2024

No incidents reported.

Dec 12, 2024

No incidents reported.

Dec 11, 2024

No incidents reported.

Dec 10, 2024

No incidents reported.

Dec 9, 2024

No incidents reported.

Dec 8, 2024

No incidents reported.

Dec 7, 2024
Postmortem - Read details
Dec 11, 10:32 CET
Resolved - FR
Nos services sont à nouveau pleinement opérationnels.
Un post mortem sera publié lundi.

EN
Our services are fully operational again.
A post-mortem will be published on Monday.

Dec 7, 18:38 CET
Monitoring - FR
Nous actions ont permis de restaurer une pleine capacité d'encaissement en magasin / Nexo.
Nous monitorons avant d'annoncer une pleine résolution.

EN
Our actions have restored full in-store / Nexo checkout capacity.
We are monitoring before announcing a full recovery.

Dec 7, 18:04 CET
Investigating - FR
Nous avons identifié des difficultés sur certains terminaux de paiement. Cet incident concerne une route d'acquisition spécifique et vous n'êtes pas tous concernés.
Nous vous invitons à utiliser la demande de paiement, accessible depuis votre portail PayPlug : https://support.payplug.com/hc/fr/articles/360021504031-Comment-envoyer-une-demande-de-paiement
L'incident est en cours d'analyse.

EN
We have identified ongoing difficulties on some payment terminals. This incident affects one acquisition route, not all of you are affected.
We invite you to use the payment request form, accessible from your PayPlug portal: https://support.payplug.com/hc/fr/articles/360021504031-Comment-envoyer-une-demande-de-paiement
An investigation is in progress.

Dec 7, 17:42 CET
Dec 6, 2024

No incidents reported.

Dec 5, 2024

No incidents reported.

Dec 4, 2024

No incidents reported.

Dec 3, 2024

No incidents reported.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.