Payplug Status

All Systems Operational

About This Site

Il est possible que certains problèmes affectant un petit pourcentage de marchands ou n'ayant pas encore été détectés ne soient pas indiqués ici.
Vous avez des difficultés ? Contacter l’assistance

Some issues affecting a small percentage of merchants or not yet detected may not be listed here.
Having trouble ? Contact support

API de Paiement | Payment API Operational

Portail | Portal Operational

Virements | Bank transfer Operational

Demande de paiement | Payment request Operational

Paiement en magasin Operational

Environnement de test SANDBOX Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

API

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Page de paiement

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Past Incidents

Mar 28, 2025

No incidents reported today.

Mar 27, 2025

INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions / Perturbazioni della piattaforma di pagamento

Resolved - TSR-1532
- Début / Start : 27/03/2025 16h11 CET
- Fin / End : 27/03/2025 16h23 CET
- Catégorie / Category : Production
- Responsabilité / Responsibility : Payplug
- Priorité / Priority : P1

FR
L'incident est maintenant résolu et le service est rétabli.

EN
Incident is now resolved and service restored.

IT
L'incidente è stato risolto e il servizio è stato ripristinato.
Mar 27, 18:00 CET

Monitoring - TSR-1532
- Début / Start : 27/03/2025 16h11 CET
- Fin / End : 27/03/2025 16h23 CET
- Catégorie / Category : Production
- Responsabilité / Responsibility : Payplug
- Priorité / Priority : P1

FR
Un incident affectant le e-commerce et les paiements in-store a eu lieu entre 16h11 et 16h23.
La situation est revenue à la normale.
Nous continuons de monitorer le service.

EN
An incident affecting e-commerce and in-store payments occurred between 4.11pm and 4.23pm.
The situation has now returned to normal.
We are continuing to monitor the service.

IT
Tra le 16.11 e le 16.23 si è verificato un incidente che ha interessato l'e-commerce e i pagamenti in negozio.
La situazione è ora tornata alla normalità.
Continuiamo a monitorare il servizio.
Mar 27, 16:42 CET

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

INCIDENT PROCESSING | Perturbations paiement Oney / Oney payment disruptions / Perturbazioni pagamenti Oney

Postmortem - Read details
Mar 17, 09:05 CET

Resolved - FR
L'ensemble des commandes a été annulé.

EN
The entire set of orders has been canceled.

IT
L'intero set di ordini è stato annullato.
Mar 17, 09:02 CET

Monitoring - FR
Les transactions Oney sont désormais reversées et une analyse est en cours pour essayer de reverser celles qui ont été bloquées.

EN
Oney transactions are now being reversed and an analysis is underway to try to reverse those that were blocked.

IT
Una parte delle transazioni è stata annullata ed è in corso un'analisi per cercare di annullare quelle che erano state bloccate.
Mar 3, 18:01 CET

Update - FR
Certaines transactions Oney restent à un statut en attente ne permettant pas le débit de vos client.es.
Une investigation a été ouverte avec notre partenaire.
Nous reviendrons vers vous d'ici demain

EN
Some Oney transactions remain in a pending status, preventing the debit of your customers.
An investigation has been opened with our partner.
We will get back to you by tomorrow."

IT
Alcune transazioni Oney rimangono in stato di attesa, impedendo l'addebito ai vostri clienti.
È stata aperta un'indagine con il nostro partner.
Vi ricontatteremo entro domani."
Mar 3, 08:53 CET

Identified - FR

Nous avons identifié des difficultés sur le processing des paiements Oney
Certaines transactions restent à un statut en attente ne permettant pas le débit de vos client.es.
L'incident est en cours d'analyse.

EN

We have identified issues with the processing of Oney payments.
Some transactions remain in a pending status, preventing the debit of your customers.
The incident is currently under analysis.

IT

Abbiamo identificato problemi nell'elaborazione dei pagamenti Oney.
Alcune transazioni rimangono in uno stato in sospeso, impedendo l'addebito ai tuoi clienti.
L'incidente è attualmente in fase di analisi.
Feb 27, 15:22 CET

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.