All Systems Operational
API de Paiement | Payment API ? Operational
Portail | Portal Operational
Virements | Bank transfer Operational
Demande de paiement | Payment request Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 16, 2017

No incidents reported today.

Aug 15, 2017

No incidents reported.

Aug 14, 2017

No incidents reported.

Aug 13, 2017

No incidents reported.

Aug 12, 2017

No incidents reported.

Aug 11, 2017

No incidents reported.

Aug 10, 2017

No incidents reported.

Aug 9, 2017

No incidents reported.

Aug 8, 2017

No incidents reported.

Aug 7, 2017

No incidents reported.

Aug 6, 2017

No incidents reported.

Aug 5, 2017

No incidents reported.

Aug 4, 2017

No incidents reported.

Aug 3, 2017
Resolved - Français :
L’ensemble des paiements fonctionnent sans problème depuis plus d’une heure et notre partenaire nous confirme que l’incident est terminé. Nous clôturons également le problème de notre côté. Nous sommes désolés pour le gène occasionné. L’équipe PayPlug.

English:
Our banking partner has informed us that the incident has now been resolved and everything has returned to normality. Moreover, all payments made within the last hour have been processed correctly; therefore we will also close the problem on our end. We would like to apologize for any inconvenience this may have caused. The PayPlug team
Aug 3, 16:58 CEST
Monitoring - Français :
Depuis 14h35, la situation semble se stabiliser. Notre équipe reste mobilisée pour continuer à surveiller la situation.

English:
Since 14:35 the situation has stabilized. Our team is on alert to keep you updated of any changes
Aug 3, 15:09 CEST
Identified - Français :
Nous observons actuellement une dégradation du service de demandes d’autorisations sur les environnements de notre partenaire bancaire. Certains paiements pourraient ne pas aboutir à cause de ce problème. Nos équipes sont actuellement en train de travailler avec ce partenaire afin de régler la situation dans les plus brefs délais.

English:
We have noticed some disturbances in the payment requests processed by our banking partner.
This problem may have caused some payments to fail. Our teams are currently working hard with our banking partner in order to resolve the situation as soon as possible
Aug 3, 13:30 CEST
Aug 2, 2017

No incidents reported.