All Systems Operational

About This Site

Il est possible que certains problèmes affectant un petit pourcentage de marchands ou n'ayant pas encore été détectés ne soient pas indiqués ici.
Vous avez des difficultés ? Contacter l’assistance

Some issues affecting a small percentage of merchants or not yet detected may not be listed here.
Having trouble ? Contact support

API de Paiement | Payment API ? Operational
Portail | Portal Operational
Virements | Bank transfer Operational
Demande de paiement | Payment request Operational
Paiement en magasin Operational
Environnement de test SANDBOX ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API
Fetching
Page de paiement
Fetching
Jul 5, 2025

No incidents reported today.

Jul 4, 2025
Resolved - TSR-1977
- Début / Start / Inizio : 03/07/2025 18h30 CEST.
- Fin / End /fine : 04/07/2025 16h30 CEST.
- Catégorie / Category / Categoria: Production Processing
- Responsabilité / Responsibility / Responsabilità : A confirmer / To be confirmed / Da confermare.
- Priorité / Priority / Priorità: P2.

FR
Le service a été restauré à 11h30.
La plateforme est revenue à l'état nominal à 16h30.
L'incident est résolu.

EN
The service was restored at 11.30 AM.
The platform returned to nominal status at 4.30 PM.
The incident is resolved.

IT
Il servizio è stato ripristinato alle 11:30.
La piattaforma è tornata in stato nominale alle 16:30.
L'incidente è risolto.

Jul 4, 18:10 CEST
Monitoring - TSR-1977
- Début / Start / Inizio : 03/07/2025 18h30 CEST.
- Fin / End /fine : 04/07/2025 11h34 CEST.
- Catégorie / Category / Categoria: Production Processing
- Responsabilité / Responsibility / Responsabilità : A confirmer / To be confirmed / Da confermare.
- Priorité / Priority / Priorità: P2.

FR
Un correctif a été appliqué permettant de restaurer le service.
Nous continuons de surveiller la reprise du service.

EN
A fix has been applied, allowing the service to be restored.
We are continuing to monitor the service recovery.

IT
È stata applicata una correzione che ha permesso il ripristino del servizio.
Continuiamo a monitorare il recupero del servizio.

Jul 4, 11:37 CEST
Update - TSR-1977
- Début / Start / Inizio : 03/07/2025 18h30 CEST.
- Fin / End /fine : En cours / Ongoing / In corso.
- Catégorie / Category / Categoria: Production Processing
- Responsabilité / Responsibility / Responsabilità : A confirmer / To be confirmed / Da confermare.
- Priorité / Priority / Priorità: P2.

FR
Les investigations sont toujours en cours.
Nous reviendrons vers vous d'ici une heure.

EN
Investigations are still ongoing.
We'll get back to you within an hour.

IT
Le indagini sono ancora in corso.
Ti contatteremo entro un'ora.

Jul 4, 10:57 CEST
Identified - FR

Nous avons identifié des difficultés sur le processing de paiements en Hosted Fields via Shopify.
L'incident est en cours d'analyse.
Nous vous conseillons de basculer sur du paiement redirigé en attendant la résolution.


EN

We have identified issues with payment processing using Hosted Fields via Shopify.
The incident is currently under investigation.
We recommend switching to redirected payment in the meantime.

IT

Abbiamo identificato delle difficoltà nell'elaborazione dei pagamenti tramite Hosted Fields su Shopify.
L'incidente è attualmente in fase di analisi.
Consigliamo di passare temporaneamente ai pagamenti reindirizzati in attesa della risoluzione.

Jul 4, 10:07 CEST
Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.